![]() ![]() Please also note that ANA reserves the right to change the content of this website at any time. ![]() We advise you to periodically visit this page to ensure that you are familiar with the Service Policies in effect. The relationship between ANA and all users will be governed by the new version published. If ANA decides to change these Service Policies, the new version shall replace this one, and shall enter into effect on the date of its publication at this website. Such policies may be subject to change whenever ANA considers necessary. The Service Policies here included rule the relation that is established between ANA and the Website user. For our corporate twitter channel, please visit You can also follow us on Facebook or Instagram.This website belongs to ANA, Aeroportos de Portugal, S. In recognition of its Healthy Airport program, ACI has also awarded Toronto Pearson the "Best hygiene measures in North America" award for two years running, and Toronto Pearson was the first Canadian airport to receive ACI's global health accreditation for its response to COVID-19.įor operational updates and passenger information, please visit on Twitter. Toronto Pearson has been named "Best Large Airport in North America serving more than 40 million passengers" for five years in a row by Airports Council International (ACI), the global trade representative of the world's airports. Pearson International Airport, Canada's largest airport and a vital connector of people, businesses and goods. The Greater Toronto Airports Authority is the operator of Toronto – Lester B. Our goal at the GTAA is to provide a safe, healthy, seamless experience for everyone passing through Toronto Pearson and to offer air passengers in Canada the world-class travel experience they deserve and expect.Ībout the Greater Toronto Airports Authority Recognizing aviation's importance to the national economy and global perceptions of Canada, we need government's immediate help to support air sector recovery so we can once again proudly welcome the world. While we may be open, we are far from recovered. Government to ensure staffing and capacity at preclearance sites return to pre-pandemic levels. Invest in the necessary government agency staffing and technology to achieve globally competitive service level standards andĮngage with the U.S. Streamline or eliminate inbound legacy public health requirements at Canada's airports, and in doing, help to alleviate bottlenecks for international arriving passengers Įliminate random testing upon arrival from Canada's airports and look to effective and proven options such as community wastewater testing The GTAA urgently calls on the Government of Canada to: To prevent severe passenger congestion, airport and airline staff are forced to hold passengers on planes and deliberately meter the flow of arriving travellers into the customs hall for processing by CBSA, a process that we know and appreciate is incredibly frustrating for passengers. Moreover, international arriving passengers are facing bottlenecks and very lengthy delays in border processing-a direct result of legacy public health requirements in response to the COVID-19 pandemic. US-bound travellers are impacted both by CATSA and USCBP staffing shortages. Wait times for departing passengers at security screening points are being negatively impacted by staffing challenges at CATSA. Customs and Border Protection (US-CBP)Ĭustoms clearance for international flights upon arrival in Canada, provided by Canada Border Services Agency (CBSA), including additional requirements established by the Public Health Agency of Canada (PHAC) Pre-board security screening on departure, provided by Canadian Air Transport Security Authority (CATSA) Greater Toronto Airports Authority Logo (CNW Group/Greater Toronto Airports Authority)
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